Safety before convenience

If the safest answer is “stop”,
that comes first.

FixHelp can help make sense of what you notice. It cannot inspect, hear or road-test the car. Serious concerns appear before other guidance.

Serious concern

If the car feels unsafe, trust the situation, not the screen.

Stop somewhere safe and contact a breakdown provider or competent professional.

Urgency in plain English

Severity is more than a colour.

Every level is named and explained so the meaning never depends on colour alone.

LOWER CONCERN

Monitor and plan

Keep the evidence and arrange routine attention when appropriate.

NEEDS ATTENTION

Investigate soon

Gather the missing details and arrange a suitable check before the concern develops.

SERIOUS CONCERN

Stop and seek help

Do not continue if the vehicle may be unsafe. Arrange competent professional support.

Protected systems

Some repairs always belong with a professional.

FixHelp does not provide repair instructions for brakes, steering, airbags, seatbelts or fuel systems. It can explain the concern, show why it may be urgent and help you describe the evidence to a competent professional.

Brakes

Stopping concerns need professional inspection, not a repair walkthrough.

Steering

Any loss of control risk takes priority and needs professional help.

Airbags and seatbelts

Restraint-system faults require professional diagnosis and repair.

Fuel systems

Fire, exposure and pressure risks mean repair instructions are not provided.

Know the limits

A description gives FixHelp clues to work from. Confirming the cause is a mechanic’s job.

If symptoms change, you remain unsure or the car may be unsafe, stop and contact a breakdown provider or competent professional.

See how car help works

Free vehicle check

Start with the registration

Enter a UK registration to see the available vehicle and MOT information. No account needed.

Free check. No account needed.